Seminar and Webinar Event Policies

Seminar and Webinar Event Policies

Sharing of the webinar recording or the presentation PDF are prohibited by BreastfeedLA and the speakers.

The information and opinions contained within the webinar recording and the presentation PDF are those of the speakers and thus do not necessarily reflect the official views or position of BreastfeedLA.

Cancellation Policy: Credit for future training is available under special circumstances until one week prior to the event. We do not issue refunds but we do provide credit for a future a seminar of equal or lesser value.

Monthly subscribers who choose to cancel before completing a full year of subscription will be required to settle the remaining balance in its entirety. In the event of a missed payment, access will be promptly suspended.

Certificate Reprocessing Policy: After each event you will receive an email with the evaluation link. Once you complete the evaluation, you will receive a link to a the certificate form embedded within the thank you message.  The certificate form must be completed in order to receive your certificate for continuing education.  In the form please include your full name and License Number if applicable exactly how you want it to show on your certificate. Shortly after completing the form you will receive your certificate by email.  Please check your spam and promotions folders as sometimes it tends to land there.

We recommend that you complete the survey and download the certificate on your home computer as many workplace and hospital systems have blocks built in which make it difficult to download. On your home computer, using the newest browser, this process should work smoothly. Make sure to print and save your certificate. BreastfeedLA will assist you with finding your certificate for up to 1 month from the event without cost. For assistance with any certificates older than 1 month from the time of the event, BreastfeedLA charges $20 for the first certificate, and $15 for each additional certificate requested each calendar year. Standard processing time is one week from when the request is accepted by BreastfeedLA. A $10 processing fee will be added to requests needing fulfillment within 24 hours.

Please note that in order to receive your continuing education units for any BreastfeedLA seminars, you must have paid for registration, signed into the seminar/webinar (a wet signature is required for seminars that are not recorded), and completed the seminar evaluation in order to grant you your certificate. As of November 2019, seminar evaluations 1 month after the date of the seminar. BreastfeedLA is unable to issue certificates after the link is closed. In order to comply with the California Board of Registered Nurses and The International Board of Lactation Consultant Examiners, BreastfeedLA will not issue continuing education certificates requested that do not meet all criteria outlined above.

    • Send your certificate request to info@breastfeedLA.org. Please include your first and last name and the name and date of the seminar for which you are requesting a certificate.
    • You will receive an invoice via QuickBooks.
    • Standard processing time is one week from when the request is accepted by BreastfeedLA. Certificates are processed after receiving payment.

Please email certificate requests to info@breastfeedla.org.

LES Program Policies and Disclosures